Downloadable Analyst Reports

  • 2010 US Online Retail Technology Investment Outlook

    By Brian K. Walker, Forrester Research, Inc.
    In this report, Forrester analysts explain why they expect online retailing to emerge from the economic downturn healthier than ever as a channel and as a business. The report also discusses why ecommerce executives are shifting how they look to purchase and support technology investments, with a marked shift away from internally supported technology and toward externally supported solutions such as fully hosted/managed ecommerce solutions.
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  • Global Online Retail:
    Navigating Successful International Expansion

    By Zia Daniell Widger, JupiterResearch
    This report examines the factors that are driving global expansion by US online retailers, how online retailers should be staffing their global efforts and how retailers can best leverage ecommerce vendors positioning themselves to meet global online commerce needs.
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  • B2C Ecommerce Evaluation Framework:
    How to Evaluate Software that Supports Consumers’ Shopping, Buying and Account Management

    By Mitchell I. Kramer, Patricia Seybold Group
    This report presents a framework to reduce the time, cost, and risk for evaluating and selecting the best ecommerce software product for your organization.
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