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- Columbia Sportswear Company, a global leader in the active outdoor apparel and footwear industries, offers an extensive product line that includes a wide variety of outerwear, sportswear, rugged footwear and accessories sold in more than 100 countries. As one of the largest outerwear manufacturers in the world, Columbia has developed an international reputation for quality, performance, functionality and value.
- Demandware provides Columbia with a scalable, full-featured ecommerce platform that enables complete control over its brand and user experience, while eliminating the technical burden of the IT infrastructure. Columbia selected Demandware because of its robust merchandising functionality, multi-site capability, international experience and the operational benefits of its on-demand model. Learn More.
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Columbia.com is much more than a sales vehicle; it’s a destination site with a rich user experience that brings consumers closer to the brand – regardless of which channel they use to purchase. To accomplish this, we needed an exceptional ecommerce platform and partner.
Paul Zaengle
Senior Director of eCommerce
Columbia Sportswear
- Crocs—a bona-fide footwear phenomenon—designs, manufactures and sells casual footwear for men, women and children across the globe. With more than 100 million consumers in more than 120 countries, the online channel is a key vehicle for further expanding Crocs’ reach around the world and providing its customers with more choices and easy accessibility to its growing product line.
- With Demandware as the foundation upon which to grow its global online business, Crocs can utilize Demandware’s extensive expertise in launching ecommerce sites internationally in order to develop multiple sites quickly by leveraging a common site architecture. Learn More.
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We selected Demandware because we needed an ecommerce platform that could help us meet this ambitious timeline for international growth, while giving us complete freedom to control the look and feel of our sites without having to manage and maintain the infrastructure.
Chris Ladd
VP of Global eCommerce
Crocs, Inc.
- Before Demandware, world-famous German toy company Playmobil had in-house development control, but customization and content had to be maintained across a number of international sites. Most of its web development resources were allocated to maintenance and there were no upgrades.
- With Demandware, Playmobil has launched 11 sites simultaneously and has added three more with minimal effort. Currently, its in-house web development team has taken over site development and is now focusing on user experience improvements and merchandising requirements. Learn More.
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Demandware's flexible, scalable ecommerce platform meets our specific merchandizing and global branding requirements while minimizing both our one-time and ongoing costs.
Michael Konzmann
Director, eCommerce
Playmobil
- Before Demandware, Bare Escentuals, creator of the revolutionary mineral makeup called bareMinerals, experienced no ecommerce growth as a result of its exclusivity with QVC. There existed only two smaller, non-strategic ecommerce websites. The company wanted a strong partner and automatic scalability.
- In just one year with Demandware, Bare Escentuals launched three brands. Now this innovative company has total control over user experience, revenue growth with outstanding performance and no outages, and no internal IT investments. Learn More.
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With the relaunch of our site on the Demandware Platform, we will have the highest levels of flexibility and control, enhancing our online reach and positioning.
Myles McCormick
COO and CFO
Bare Escentuals
Listen to what Bare Escentuals has to say.
- Zabar's is a family-owned New York City institution, serving freshly baked goods, imported cheeses and rich coffees at its Broadway store location for more than 70 years. As the volume of its online business increased, Zabar's switched to Demandware because it needed a highly flexible and scalable eCommerce Platform that is able to handle even the busiest holiday season with ease.
- With Demandware, Zabar's is able to focus on increasing its online revenue and providing its customers with an exceptional multi-channel shopping experience – without having to invest in and maintain expensive infrastructure.
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Demandware knew how to advise us in streamlining the site. We were able to make it much more user-friendly and add more efficient checkout operations. As a result, our order volume increased at a healthy rate and business was better than the previous season.
Larry Zilko
Vice President of IT
Zabar's & Co., Inc.
- America’s Gardening Resource offers gardening supplies and plants to its consumers through two brands — Gardener’s Supply and Dutch Gardens. Prior to Demandware, Gardener’s internal web team was forced to develop every new feature on its own, without updates. It experienced high costs, making it almost impossible to keep pace with its competition.
- Now, with Demandware, Gardener’s has received and deployed dozens of automatic upgrades containing new and improved features, such as search, SEO, catalog and promotions. Currently, Gardener’s web development team focuses on the user experience and putting new features to work. This past year, profits soared and Gardener’s continues to exceed previous revenue metrics on a weekly basis. Learn More.
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Demandware's commitment to delivering new functionality each quarter helps us stay ahead of the competition.
Max Harris
Director of eCommerce
America’s Gardening Resource
Listen to what Max Harris has to say.
- House of Fraser, Britain's leading retailer of many of the world’s most famous brands—from Chanel and Estee Lauder to Prada and Max Mara—wanted an ecommerce partner to help expand the reach of its 300-plus online luxury designer brands and achieve its ambitious goals for continued growth fueled by the web. The new House of Fraser site and ecommerce strategy was delivered in partnership with eCommera and Demandware.
- eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions. Demandware was selected for its best-in-class tools that enable merchants to have complete control of merchandising and marketing. These tools allow House of Fraser to achieve a rich visual experience, implement a number of advanced Web 2.0 features and take advantage of Demandware’s faceted search features to deliver a truly brand-centric experience. Learn More.
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Demandware and eCommera are helping us to engage new customers and to meet our challenging revenue targets. We recognized that we needed to support our in-house merchants with the best functionality and tools to accomplish our growth objectives.
Peter Callaway
Director of eCommerce
House of Fraser
Listen to what Peter Callaway has to say.
- Sanrio develops, distributes and licenses a collection of gift, stationery and fashion accessory items for women of all ages. Sanrio was founded in 1960 based on the concept that a small gift can bring a big smile to a child of any age. Today, over 50,000 Sanrio-branded items are sold in over 60 countries around the world.
- In the Western Hemisphere Sanrio character-branded products are sold in upwards of 12,000 locations including department, specialty, national chain stores and over 100 Sanrio boutiques. Sanrio selected Demandware to launch a new online shopping site with enhanced merchandising features. This site is part of a strategic company-wide effort to enrich Sanrio's brand experience. Learn More.
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Our goal is to continue the delivery of the 'Sanrio experience' for our customers to enjoy anytime and anywhere they shop.
Mas Imai
President and COO
Sanrio, Inc.
- Sally Beauty Supply, an international specialty retailer and distributor of professional beauty supplies with revenue of more than $2 billion annually, wanted to expand its business through the online channel and offer its customers additional ways to shop.
- Sally Beauty selected Demandware because its eCommerce Platform delivers advanced merchandising capabilities, while eliminating unnecessary hardware, IT and staffing expenses. The new ecommerce site integrates with Sally Beauty’s loyalty and other in-store programs to provide a seamless cross-channel experience for its customers. Learn More.
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Creating an online shopping component will offer our customers an additional way to shop—at home and at times when it is most convenient for them. The ecommerce site will also showcase Sally Beauty's wide assortment of professional hair and beauty supplies along with detailed product information, helping our customer choose the best solution for her specialized needs.
Mike Spinozzi
President
Sally Beauty Supply
- Nine West—a Jones Apparel Group brand—is a world-renowned fashion leader, recognized as a total lifestyle brand offering runway looks interpreted into real-life fashions. Its footwear, apparel and accessories are sold in 60 countries and beloved by women around the world.
- Powered by the Demandware eCommerce Platform, the Nine West site includes innovative features such as “Look Book,” which guides visitors through the purchase of a complete outfit and “As Seen In,” which helps customers shop for items seen in magazines, TV and other high profile places. Learn More.
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With Demandware, we have industry-leading merchandising capabilities and complete control over our sites.
Ron Offir
President of eCommerce
Jones Apparel Group
Download the case study.
- Easy Spirit—a Jones Apparel Group brand—combines a "live life to the fullest" mantra and delivers footwear with advanced comfort technology, updated classic styling and beautiful materials that are perfect for work, weekend or workout. Easy Spirit clothing makes simple silhouettes sophisticated with splashes of color and unique embellishments.
- Jones Apparel Group selected Demandware for Easy Spirit and other brands because it wanted an ecommerce platform that would enable it to launch multiple sites quickly without massive infrastructure costs. The Easy Spirit site provides an interactive customer experience with features such as videos, guided navigation and interactive catalogs. Learn More.
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With Demandware, we don’t have to worry about servers and maintaining a costly and burdensome technology infrastructure.
Ron Offir
President of eCommerce
Jones Apparel Group
Download the case study.
- Barneys New York, the world-renowned luxury retailer, wanted an ecommerce partner that would enable it to provide its customers with the same level of service online as they experience and expect in their stores.
- Barneys chose Demandware because its flexible on-demand platform will enable it to scale as needed across key holiday seasons and handle complex transactions, while providing the luxury retailer the ability to own merchandising capabilities and have full control over the day-to-day management of the site. Learn More.
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The flexibility and control of the Demandware platform enables us to provide a more robust, feature-rich, sophisticated environment for our multi-channel initiatives.
Larry Promisel
Vice President of eCommerce
Barneys New York
- Richlund Ventures, a multi-brand retail equity firm, selected the Demandware eCommerce Platform to power all of its homeliving destination sites, including Compact Appliance, which provides distinctive, small-format home appliances that offer superior style and maximum functionality.
- Richlund Ventures wanted an ecommerce solution that was easily customizable, included rich merchandising capabilities, allowed them to launch multiple sites quickly and didn’t require a significant investment in IT infrastructure. With Demandware, they have full in-house control over all aspects of the online shopping experience, with the operational advantages of the on-demand model, including automatic upgrades and best-in-class data centers.
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Everything is better with Demandware. It has been a fundamental change in how we do business. We are projecting significant growth for our online channel and, with Demandware, we have an ecommerce platform that can take us to the next level.
Jason Roussos
President
Richlund Ventures
- Jones New York—a Jones Apparel Group brand—is the embodiment of modern American style. With impeccably designed clothing and footwear that define a woman’s wardrobe, Jones New York provides the highest standards of quality in fit and design that its customers have come to appreciate and expect.
- One of several Jones Apparel Goup sites powered by the Demandware eCommerce Platform, jny.com offers the largest selection across all the Jones New York apparel lines. This highly engaging site includes innovative features such as interactive fashion advice from style guru Lloyd Boston, seasonal video style tips and The Jones Report—a guide to the latest fashions that allow visitors to buy an entire look with one click. Learn More.
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With Demandware, we have industry-leading merchandising capabilities and complete control over our sites.
Ron Offir
President of eCommerce
Jones Apparel Group
Download the case study.
- Flying Flowers is the UK's favorite postal flower company, with over a million bouquets sent to addresses worldwide each year. The Flying Flowers website features rich imagery and guided navigation to ease the shopper through a vast assortment of top quality blooms and gift packages.
- The Flying Flowers site was developed on the Demandware eCommerce Platform in partnership with eCommera, a leading UK-based ecommerce services firm. eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions.
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Demandware provides the right balance of giving retailers just enough control. For us, it’s key that the day-to-day running of the retail business is in the hands of the retailer. With many other platforms on the market, you have to go back to the platform vendor for everything you want to do.
Michael Ross
Co-Founder and Director
eCommera
Listen to what Michael Ross has to say.
- Hamleys, the famous UK toy shop, sells “the finest toys in the world” and online, this retailer does not disappoint. You can find a wide array of toys to please children of all ages. The Hamleys Toy Finder lets you search by gender, age, price, brand and character, and the selection is endless. This vibrant, beautiful site makes you want to be a kid again.
- The Hamleys site was developed on the Demandware eCommerce Platform in partnership with eCommera, a leading UK-based ecommerce services firm. eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions.
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eCommera offers an end-to-end solution comprised of best-of-breed components. The core Web store of our solution is Demandware – it’s the epicenter of what we do.
Michael Ross
Co-Founder and Director
eCommera
Listen to what Michael Ross has to say.
- With 57 stores in prime locations across the UK, USC is the number one retailer of branded clothing, footwear and accessories in the UK. The highly branded USC site combines exceptional design with an innovative use of rich media to display, promote and sell top fashion brands. Since relaunching in March 2008, traffic is up 44 per cent and online conversion rates have more than doubled.
- The USC site was developed on the Demandware eCommerce Platform in partnership with eCommera, a leading UK-based ecommerce services firm. eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions.
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eCommera offers an end-to-end solution comprised of best-of-breed components. The core Web store of our solution is Demandware—it’s the epicenter of what we do.
Michael Ross
Co-Founder and Director
eCommera
Listen to what Michael Ross has to say.
- Wyevale Garden Centres originated as a local nursery in the 1930’s and eventually grew to be one of the UK’s largest gardening chains, with more than 100 Wyevale Garden Centres. The online storefront uses bold imagery combined with animation to invite shoppers in, advanced search capabilities to help them find just the right products, and forums to build community and brand loyalty. Wyevale Garden Centres received a Silver Award in the Website category at Britain’s Best Retailer Awards 2008, within the Homeware and DIY category.
- The site was developed on the Demandware eCommerce Platform in partnership with eCommera, a leading UK-based ecommerce services firm. eCommera helps European retailers build successful and sustainable online businesses by combining the advice and support of retail ecommerce experts with best-of-breed technology solutions.
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One of the nice elements of working with Demandware is that they offer the best of European thinking combined with the best of American thinking. I think that’s important for all retailers, if they want to win in this global ecommerce game.
Michael Ross
Co-Founder and Director
eCommera
Listen to what Michael Ross has to say.
- lucy® activewear, a leading women’s performance apparel retailer and a division of VF Corporation, selected the Demandware eCommerce Platform to power its ecommerce site, lucy.com. lucy® uses Demandware’s advanced merchandising capabilities to offer its customers a sophisticated online shopping experience, while at the same time relying on Demandware’s on-demand model to simplify site infrastructure and maintenance.
- Demandware provides lucy® a reliable Web platform to manage continued ecommerce growth and peak seasonal and marketing-related customer volume, while maintaining the high level of customer service that the lucy® brand strives to provide consumers. Learn More.
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Our ecommerce site is a key sales channel for the lucy® brand, as approximately 50 percent of our in-store customers also visit us online. As traffic to our Website continues to increase, our enhanced Website and platform will enable us to offer customers a sophisticated, stress-free shopping experience, as well as targeted cross-channel promotions and guaranteed availability.
Rebecca Taubman
Director of eCommerce
lucy®
- Pfaltzgraff, a member of the Lifetime Brands family, has been one of the best known designers and marketers of dinnerware, drinkware, ceramic accessories, giftware and other products for over 200 years.
- Lifetime Brands selected Demandware for its Pfaltzgraff site for its advanced merchandising capabilities, the ease with which it allows the launch and management of multiple sites, and the operational advantages of its on-demand model. Learn More.
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We have launched two ecommerce sites with Demandware in a very short period of time and are very pleased with the results.
Jeff Berman
President, Direct-to-Consumer
Lifetime Brands
- Mikasa, a member of the Lifetime Brands family, has been recognized worldwide as the leader in tabletop fashion in dinnerware, crystal stemware, barware, flatware and decorative accessories for over a half-century.
- Lifetime Brands selected Demandware for its Mikasa site for its advanced merchandising capabilities, the ease with which it allows the launch and management of multiple sites, and the operational advantages of its on-demand model. Learn More.
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The Demandware team has been incredible to work with. They have gone out of their way to think like us, the client, and understand and formulate solutions. We look forward to a long, prosperous future shared between our companies.
Jeff Berman
President, Direct-to-Consumer
Lifetime Brands
- Frederick’s of Hollywood has been creating innovative, alluring lingerie that is coveted by its customers and celebrities alike, for over 60 years.With more than 130 specialty retail stores nationwide, a world-famous catalog and an online shop, Frederick’s is recognized as one of the world’s most well known brands.
- Frederick’s needed a way to grow its online sales while maintaining the flexibility to make site changes as market requirements dictate. Demandware’s flexible on-demand platform is capable of scaling to Frederick’s business needs, while enabling the retailer to have full control over its brand and online shopping experience, product merchandising and day-to-day site management. Learn More.
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As we look to grow our online business and differentiate ourselves from the competition, we selected Demandware because we knew we required a stable solution that is capable of scaling to our business needs.
Linda LoRe
President & CEO
Frederick’s of Hollywood
- For 40 years, s.Oliver has been one of Europe’s leading manufacturers of fashion and lifestyle products for men, women and children. Today, the retailer is truly a global brand with more than 2,000 shops across 27 countries.
- s.Oliver chose Demandware for the relaunch of its online stores to achieve its aggressive goals for international growth while continuing to meet the demands of its brand-conscious customers. With extensive merchandising functionality and seasonal upgrades delivered automatically through its on-demand model, Demandware empowers s.Oliver to exceed expectations the world over.
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With Demandware, we have the operational advantages and flexibility of an on-demand platform, while retaining complete control over our sites and our brand.
Dr. Axel Seeger
eCommerce Strategist
s.Oliver Bernd Freier GmbH & Co. KG
- SportScheck, a member of the Otto group, is the second largest sporting goods retailer in Germany, with more than 20,000 articles and 400 brands across its extensive mail-order business, 14 stores in Germany and its international ecommerce presence.
- SportScheck selected Demandware to support its international, multi-site ecommerce initiative because of its ability to develop multiple sites quickly from a common architecture and its expertise in launching ecommerce sites internationally. Learn More.
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We selected Demandware because of its extensive functionality and its flexible on-demand business model. Demandware provides the capabilities we need to expand our online sales internationally.
Jari Kral
Ecommerce Division and New Media
SportScheck GmbH
- From skydiving and bungee jumping to to jungle safaris and lama tours, Jochen Schweizer sells unique experiences for people of all ages and interests throughout Europe. In addition to its online channel, Jochen Schweizer has 20 physical locations throughout Austria and Germany.
- Demandware provides Jochen Schweizer with a highly scalable ecommerce platform that can easily handle the seasonal fluctuations that are common for its business. In addition, the company plans to leverage Demandware’s multi-lingual, multi-site capabilities to to expand its global footprint.
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Jochen Schweizer has been growing nearly tenfold every year and Demandware can easily support this level of growth with no disruption.
Georg Röben
Head of Marketing
Jochen Schweizer GmbH