With more than one hundred successful ecommerce implementations, Demandware knows what it takes to not only launch a successful ecommerce business, but to sustain and grow it. From strategy development, to site implementation, to sustained revenue growth, the Demandware ExpertCommerce Program ensures that your ecommerce initiative is a triumph from planning to launch and beyond.

Demandware ExpertCommerce is a comprehensive program that combines expert strategic services, industry-leading technology, and implementation services that leverage proven methodologies to accelerate the deployment of high-growth ecommerce operations. Optimized for fashion retailers and branded manufacturers, ExpertCommerce is designed for small- to mid-market ecommerce businesses and is available at one value-priced fee that minimizes upfront capital investments.

eCommerce Strategy:
Our seasoned experts each have years of experience designing, launching and supporting dozens of successful ecommerce businesses, not just as providers, but also as practitioners with leading retailers such as Timberland, Brookstone, Bass Pro Shops and others. Drawing from this vast experience, they will expertly guide you through all aspects of planning, including site architecture, user experience considerations, storefront feature selection and best-in-class third party technologies for order management, fulfillment, customer service, payment gateways, email, ratings and reviews, and more. Post-launch, they provide ongoing revenue-enhancing services, covering areas such as affiliate marketing, SEO, email marketing, conversion analysis, merchandising strategies and more.
Industry-Leading Technology:
ExpertCommerce provides the complete functionality of the Demandware eCommerce Platform, including the innovative SiteGenesis™ Storefront—a fully customizable ecommerce storefront optimized for fashion retailers and consumer-branded manufacturers, based on industry best-practices. Also included, at no additional cost, is Omniture SiteCatalyst, the industry-leading web analytics package. Because it is an on-demand solution, you won’t have to worry about site uptime, performance, security, scalability and other infrastructure issues, because Demandware takes care of it all, allowing you to focus on your core competencies of marketing and merchandising your products.

Implementation Expertise
Leveraging our collective ecommerce expertise and best practices acquired from working with the best names in retail, we provide you with highly skilled implementation services based on proven methodologies. From project management, storefront development, integration to back-end systems and third party technologies to storefront design, quality assurance and testing, we partner with you to deliver a feature-rich ecommerce site that provides a unique brand experience for your customers, and leads to increased revenue and conversion.

Demandware ExpertCommerce provides everything you need for ecommerce success, including:

    • Strategic Planning Services – our seasoned ecommerce experts guide you through all the considerations for a successful ecommerce deployment based on your unique business requirements
    • Demandware eCommerce Platform – the full functionality of our industry-leading on-demand ecommerce platform, with advanced merchandising functionality, complete control over all aspects of the ecommerce site and automatic seasonal upgrades
    • Demandware SiteGenesis™ Storefront – a best-in-class online storefront purposefully designed and optimized for the needs of fashion retailers and consumer-branded manufacturers, with an array of customizable design templates and more than 250 features, such as Shop by Outfit, AJAX-based search refinements and style/SKU merchandising control
    • Omniture SiteCatalyst – the industry-leading web analytics package is delivered at no additional cost, including setup and site tagging to enable clients to take advantage of best-practices in site analytics
    • Site Architecture and Development – we apply best practices methodologies to deliver ecommerce sites on an accelerated schedule, but that adhere to the highest standards, including the prescribed storefront, site design, third-party integrations, business rules, quality assurance and testing
    • Site Design – our design team will produce creative treatments that leverage your brand’s unique attributes and will develop a user experience that is both captivating and functional, and leads to profitability
    • Fixed-Date, Accelerated Implementations – an operational ecommerce business is delivered on schedule and with no implementation fees
    • Revenue-Driving Services – post launch, you receive ongoing revenue-enhancing services, such as affiliate marketing, SEO, site search optimization, PPC optimization, ongoing design, analytic reviews and more, all delivered by operational ecommerce professionals, to help you overachieve your revenue goals