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Even in the face of escalating business challenges, leading retailers of all sizes are finding opportunities for margin growth by adapting to the times, investing in eCommerce and building leaner commerce engines and CRM systems to ensure customer satisfaction and retention.

As a result, a growing number of retailers are turning to On-Demand, Software-as-a-Service (SaaS) alternatives to better meet their needs. The vast majority of these companies are extremely satisfied with the quicker ‘time to value’ and other benefits they are gaining from today’s On-Demand SaaS solutions.

Because of the growing track record of success of SaaS solutions, Gartner—a leading market research firm—predicts that 90% of eCommerce sites will rely on at least one SaaS solution by 2013, and 40% of all eCommerce sites will rely entirely on SaaS solutions by that same year.

This whitepaper will describe how SaaS solutions work and how they are being adopted to satisfy retailers’ mission-critical business requirements.
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The On-Demand Commerce Consortium is an association of Independent Software Vendors (ISVs) dedicated to the advancement of On-Demand, Software-as-a- Service solutions for retail organizations. The group invests in market education, practical research and, standards advancement that encourage the adoption of its software delivery model.