Clutch empowers premier, consumer-focused brands to identify, understand, and engage their Most Valuable Customers (MVCs). Our advanced modular Consumer Management platform enables businesses to centralize and synthesize their customer data spanning in-store, online, social and mobile channels. The data is then analyzed in real-time to create sophisticated customer segments and profiles for unprecedented customer understanding. The analysis is used to strategically develop powerful, personalized campaigns deployed across online, in-store, mobile, social, email and direct mail channels.
Clutch's certified cartridge empowers retailers with robust options including Analytics, Loyalty, and Gift Card capabilities. Our modular solution enables a customizable package that allows for a complete interoperability between all of your business channels. The seamless experience between your eCommerce site and physical retail locations encourages a truly unique consumer loyalty and gift card experience.
• Data Capture - Identify customer behavior across all channels
• Analytics- Create meaningful insight on customers
• Segmentation- Engage through personalized targeting
• Stored Value- Universal physical and digital gift, promo and merchandise credit cards
• Loyalty- Design, implement, and optimize across all channels
• Promotions- Implement one-time deals to motivate action
• Administration- Inter-location, multi-ownership, cross-currency accounting and reconciliation