The Poq app commerce platform empowers retailers to build fully customised, best-in-class native mobile apps across iPhone, iPad, and Android - in record time. Apps which allow the delivery of unmatched customer experiences through bespoke content, communications, and rewards. Our platform is the result of years of focus on retail apps and is proven to increase conversion rates and revenue. New code is rolled out every week and major releases delivered every quarter. Clients include House of Fraser, boohoo, Steven Alan, Missguided, Liberty, Jaeger and Radley.

Poq was cited as a 'Strong Performer' in “The Forrester Wave: Mobile Commerce and Engagement Platforms, Q1 2016” report, which evaluated the 10 most significant mobile commerce and egnagement solution providers. To quote the report, “Poq’s core value proposition is to offer a scalable model that gets organisations up and running quickly. The firm also keeps its clients current by delivering a true SaaS service with all clients on the same version with each update of the platform." Read the report below.


Integration Overview

Using the Poq platform, retailers retain full creative control of their apps, whilst inventory and orders are seamlessly integrated with Salesforce Commerce Cloud. We work with leading technology providers, so retailers benefit from best-of-breed partners: from real-time enterprise-grade API integrations to geo-location & loyalty. Continuous software improvements ensure that apps always work beautifully, while quarterly releases ensure that integration, reporting, and performance are always cutting-edge.

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Integration Features

  • Real-time API integrations: Feature real-time online and store stock information, customer feedback reviews, and more.
  • Payments: Native mobile checkout and payment provider integration, such as Apple Pay.
  • Drive Footfall: Use the store finder, trigger geo-fenced push notifications, and integrate beacon technology.
  • In-Store Functions: Empower customers through the barcode scanner and the ability to order in store.
  • Personalisation and Loyalty: Integrate customer profiles and loyalty schemes.
  • Content Management System: Use a single CMS to control the look and feel of all apps in-house.
  • Content Scheduling: Schedule content to align with in-store and online communications.
  • Augmented Reality, shoppable lookbooks, shoppable press clippings, curated product categories, and app-exclusive content.
  • App Benchmarking: Benchmark your app success against the performance of dozens of retail apps.
  • Customer success team: Receive full support and best practice advice through our customer success team.


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