Social Annex delivers a fully integrated Advocate Marketing and Customer Loyalty platform. A best-of-breed suite of products including Omni-Channel Loyalty, User Generated Content, Visual Commerce, Login Services, and Social Sharing & Referrals helps you tackle even the most complex acquisition, conversion, and retention challenges. 

Our platform helps you take charge of your customer’s journey, turning browsers into buyers, buyers into loyal customers, and loyal customers into advocates for your brand.

Integration Overview

Salesforce Commerce Cloud and Social Annex have formed a partnership to offer Social Annex’s Customer Loyalty and Advocate Marketing solutions to integrate with and complement the Commerce Cloud. Social Annex has developed a seamless integration to Commerce Cloud. With advocate marketing and loyalty, as a company you are able to identify your highest-potential customers, nurture their potential, and motivate your loyal customers to promote their positive voice about your company and products. Enrich your customer relationships through a unified customer loyalty and advocate marketing platform, and mobilize your most valuable customers to harness their influence and strengthen your business’ presence. Turn shoppers into loyal customers and then transform them into advocates.

Our unified platform offers easy to use, actionable data and pre-built technology integrations to deliver smarter insights and seamless experiences. Our tailored solutions deliver unique reporting features, customized user experiences, tailored designs, and any customization necessary to meet your business needs. And from strategy through implementation, ongoing maintenance, and optimization, you will be guided by your dedicated Customer Success Director and Implementation Architect.

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Integration Features

  • Customer Loyalty
  • Refer a Friend
  • Share & Save
  • Ratings & Reviews
  • Questions & Answers
  • Visual Commerce
  • Social Login


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