Streamline End-to-End Operations


 

 

 

When you combine the power of Demandware Commerce with our complementary business process services and technologies, you benefit from a unified solution that simplifies end-to-end commerce operations. Our LINK End-to-End Partners leverage Demandware Commerce as a central platform and tightly integrate order management, fulfillment, customer service and e-marketing services capabilities. So you’ll enjoy the benefits of end-to-end process outsourcing while retaining the in-house freedom and flexibility of controlling your brands and customer site experiences.



Partners for Success

Leverage the knowledge and resources of a single, highly qualified partner to seamlessly integrate a full set of technical and process capabilities. Our LINK End-to-End Partners support you with knowledge, expertise, and know-how to seamlessly integrate omni-channel commerce, fulfillment, call center, customer service, marketing, website management and more.



Customer Service

You have access to a multi-lingual customer service staff that ensures individualized service and a focus on customer satisfaction and efficiency. They also offer continuous monitoring of service quality according to your brand philosophy. That means you can reduce the burden and cost to maintain your own customer service representatives and rest assured that your customers still get your full brand experience.



Fulfillment

Take advantage of order fulfillment services that go beyond the normal pick, pack and ship operational process. They ensure that when your customer receives their purchase, the experience delivers the full brand identity from specialized packaging, to gift wrapping, to ease of returns. Outsourcing fulfillment operations to the experts allows you to remain focused on the core business of selling your goods.