Commerce Cloud Store
Breathe new life into your store with mobile-first point of sale systems, unified operations, in-store innovations, real-time insights, and personalized customer journeys.
The world of retail is evolving rapidly. The modern shopper has become accustomed to the ease and convenience of online shopping, including 1-click transactions, personalized recommendations, and extensive choice. The connected customer also shops across multiple channels, expecting a seamless, personalized experience throughout. These expectations don’t disappear when they walk into your store.
Keeping up with these changes is not easy. Most retail brands still struggle to provide the in-store shopping experience that modern customers now demand:
- Most in-store technology and POS systems are outdated, and lack the agility to meet customer expectations
- Most stores use multiple systems, involving complex integrations and many points of failure
- Most stores use onsite software, which is difficult to deploy, maintain, and upgrade
- Most stores are isolated from other channels, preventing insight into customer activity, inventory, and operations
Conquer these challenges and embrace the future with Commerce Cloud Store! This single, comprehensive solution delivers traditional and mobile POS systems, unified store operations, distributed inventory, cross-channel integration, and a rich set of core capabilities—all powered by the flexibility and agility of the cloud.
- Launch in-store upgrades and innovations multiple times a year without delays or disruptions
- Streamline daily operations with unified store management and real-time mobile dashboards
- Empower associates with handheld point of sale systems and intelligence-based assisted selling
- Eliminate channel silos and create natural transitions between online and in-store shopping
- Optimize merchandising, promotions, and services with cross-channel customer insights
Commerce Cloud Store Key Features
Core Point of Sale System Capabilities
Enjoy the performance and reliability of an on-premise solution with the added agility and flexibility of the cloud.
- Perform real-time transactions, sales, returns, and exchanges
- Update POS systems with offer, pricing, and promotional changes
- Deliver continuous and seamless in-store technology innovations
- Eliminate interruptions with a resilient failover system
Mobile Point of Sale Systems
Give sales associates the freedom to assist customers on the sales floor, where decisions are made.
- Deliver all core POS capabilities in an easy, familiar mobile format
- Look up detailed inventory and customer information in real-time
- Empower associates with assisted selling and detailed product information
Unified Store Operations
Enjoy a rich set of operational capabilities unified by the cloud.
- Manage inventory control, cash, transfers, and receiving
- Track store performance with real-time mobile dashboards
- Perform back office tasks in a fraction of the time
Digital Commerce Integration
Eliminate channel silos and unite in-store operations with digital commerce.
- Create a single view of each customer journey across all channels
- Enjoy full visibility into customer data, pricing, inventory, and more
- Offer personalized recommendations based on activity online and in-store
Provide flexible purchasing options across locations and channels.
- Enable cross-store fulfillment and shipment
- Offer store pickup and store shipment of online purchases
- Provide seamless return processes across all touchpoints—online and in the store