CONNECTIONS | June 12-14 | CHICAGO Blaze your trail to better, smarter customer engagement.
Join us at the digital marketing, commerce, and customer service event of the year.
CloudCraze is now part of Salesforce. Find out about CloudCraze’s robust B2B commerce functionality. LEARN MORE >
Harness the Power of AI with Commerce Cloud Einstein
Embedded in the Commerce Cloud, Einstein uses machine learning to power merchandising insights, time-saving task automation, and recommendations personalized to every shopper.
Icebreaker shoppers clicked on Einstein Product Recommendations 40% more often, leading to 28% more revenue from recommended products and an 11% overall increase in average order value.
“If you’re not using this you’re missing out on quite an opportunity.”Brian Hoven, Global Head of eCommerce, Icebreaker
Commerce Cloud Digital
Connect with customers anytime, anywhere, on any device. Inspire the connected customer with unified, personalized shopping experiences across all digital commerce channels: mobile, social, web, and more.Learn More
Commerce Cloud Order Management
Deliver “buy anywhere, service anywhere, fulfill anywhere” shopping experiences unified across all channels with real-time inventory visibility, order lifecycle management, and allocation logic.Learn More
Commerce Cloud Endless Aisle
Extend the freedom and flexibility of digital commerce to the in-person shopping experience. Offer customers limitless product choice, and arm associates with real-time access to digital inventory and customer history.Learn More
Commerce Cloud Einstein
Harnessing the power of AI is easier than you think! Infused into the very fabric of the platform, Einstein delivers AI-powered merchandising insights and highly personalized shopping experiences—no data scientist required.Learn More
Customer Success Story
Einstein empowers global retailer engelhorn to
achieve more while doing less.
Powered by Einstein, global retailer engelhorn delivers highly personalized shopping experience that significantly streamline the path from discovery to purchase. Even more importantly, they were able to do so with very little effort or resources. And the results speak for themselves!
After implementing Einstein, engelhorn saw a 2.5% increase in conversion rate, a 1.5% increase in average order value, and a nearly 4% boost in revenue per visitor.
Speed up your operations.
Take advantage of market opportunities faster with the speed and agility of the cloud. Launch new sites, create all-new consumer experiences, bring stores online, adopt new features, and integrate partner technologies in record time, without the usual complexities.
Go global in record time.
Launch new sites and explore new geographies quickly and easily with unified multisite management and build-in localization capabilities—even when multiple brands, languages, and currencies are involved.
Delight shoppers with constant innovation.
Regularly deliver new, exciting customer experiences without delays or dependencies. Enjoy seamless upgrades, an open standards-based dev environment, and a rich ecosystem of technology partners—all through the cloud.
Integrate with the #1 CRM for retail.
Sell, service, and market faster with Salesforce. Commerce Cloud is an integral part of the Salesforce Intelligent Customer Success Platform that includes world-class solutions for marketing, customer service, community, and more.
We'll help you take your brand to new heights.
Let's talk about products, pricing, implementation, and more!
Our Commerce Cloud experts are standing by, ready to help you reach your goals.
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