eCommerce Platform | Salesforce Commerce Cloud

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Learn how to power great consumer experiences.

How many times have you heard someone say, "We must put the customer at the center of everything we do"? Discover what actually works, and where brands are hitting — and missing — the mark.

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Get to know the mobile commerce landscape.

Mobile is today’s biggest retail disruptor, but what does this mean for your brand? Inform your strategy with the latest trends, benchmarks, and actionable insights based on 300+ million global shoppers.

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Discover the power of personalization.

Personalized shopping is the future of commerce, but where’s the proof? We analyzed 150+ million shoppers and 250+ million site visits to reveal the true impact of AI personalization on revenue.

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Meet our comprehensive commerce solutions.

Build a better shopping journey for your customers—from discovery to delivery, online or in the store.

Commerce Cloud Digital

Connect with customers anytime, anywhere, on any device. Inspire the connected customer with unified, personalized shopping experiences across all digital commerce channels: mobile, social, web, and more.

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Commerce Cloud Order Management

Deliver “buy anywhere, service anywhere, fulfill anywhere” shopping experiences unified across all channels with real-time inventory visibility, order lifecycle management, and allocation logic.

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Commerce Cloud Endless Aisle

Extend the freedom and flexibility of digital commerce to the in-person shopping experience. Offer customers limitless product choice, and arm associates with real-time access to digital inventory and customer history.

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Commerce Cloud Einstein

Harnessing the power of AI is easier than you think! Infused into the very fabric of the platform, Einstein delivers AI-powered merchandising insights and highly personalized shopping experiences—no data scientist required.

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You put customers first. So do we.

Nothing is more important to us than enabling the success of our clients. This commitment defines who we are and everything we do. It’s just one of the reasons why hundreds of leading retail brands choose Salesforce Commerce Cloud as the digital backbone of their commerce operations.

- ECCO eliminates walked sales and empowers store associates with Endless Aisle
  
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- With the power of Einstein, engelhorn is able achieve more while doing less.
  
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- PUMA breaks company records with 90-day global site overhaul.
  
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- Wolverine Sees Huge Mobile Conversion with Apple Pay
  
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- PetSmart Switches to Salesforce, Sees Immediate Success
  
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Customer Success Story

Einstein empowers global retailer engelhorn to
achieve more while doing less.

Powered by Einstein, global retailer engelhorn delivers highly personalized shopping experience that significantly streamline the path from discovery to purchase. Even more importantly, they were able to do so with very little effort or resources. And the results speak for themselves!

After implementing Einstein, engelhorn saw a 2.5% increase in conversion rate, a 1.5% increase in average order value, and a nearly 4% boost in revenue per visitor.

Explore Einstein

Read the Case Study

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Discover the power of
the world’s #1 enterprise cloud commerce platform.

Speed up your operations.

Take advantage of market opportunities faster with the speed and agility of the cloud. Launch new sites, create all-new consumer experiences, bring stores online, adopt new features, and integrate partner technologies in record time, without the usual complexities.

Go global in record time.

Launch new sites and explore new geographies quickly and easily with unified multisite management and build-in localization capabilities—even when multiple brands, languages, and currencies are involved.

Delight shoppers with constant innovation.

Regularly deliver new, exciting customer experiences without delays or dependencies. Enjoy seamless upgrades, an open standards-based dev environment, and a rich ecosystem of technology partners—all through the cloud.

Integrate with the #1 CRM for retail.

Sell, service, and market faster with Salesforce. Commerce Cloud is an integral part of the Salesforce Intelligent Customer Success Platform that includes world-class solutions for marketing, customer service, community, and more.

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We'll help you take your brand to new heights.

Let's talk about products, pricing, implementation, and more!
Our Commerce Cloud experts are standing by, ready to help you reach your goals.

OR CALL 1-888-553-9216

CONNECTIONS | June 12-14 | CHICAGO Blaze your trail to better, smarter customer engagement.

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Learn how to power great consumer experiences.