Heike Young

About Heike Young

Heike Young is Manager, Industry Strategy & Insights at Salesforce Commerce Cloud. She researches and writes about trends in retail, commerce, marketing, and the customer experience. For two years, Heike co-hosted and produced a popular and award-winning podcast for Salesforce: the Marketing Cloudcast. Before joining Salesforce, she was an editor of bestselling nonfiction books and manager of social strategy for brands with millions of followers. Heike's work has been featured in Forbes, AdWeek, VentureBeat, Entrepreneur, Business Insider, and more. Her name is pronounced like Micah with an H.