Jill Finger Gibson

About Jill Finger Gibson

Jill is Principal Analyst, eCommerce at Digital Clarity Group, covering ecommerce technologies and business practices as they relate to customer experience management. Jill has over 15 years of experience managing qualitative and quantitative research engagements in a range of industries. Previously, she was Research Director for IDC’s EMEA Communications Practice, and held senior analyst and directing roles in publishing, information management, and financial services.