The pace of business in today’s retail environment is faster than ever, thanks in large part to the evolution of consumer technology. To stay competitive, retailers require sophisticated ecommerce solutions that leave them free to focus on strategic retail initiatives rather than maintaining legacy infrastructure. With aging on-premise ecommerce platforms, the IT team at an average retailer spends 80% of its time maintaining infrastructure that is barely adequate to keep up with the status quo. With the right ecommerce solutions, retailers can reverse this formula to devote 80% of resources to driving innovation and exploiting new market opportunities.
For retailers seeking superior ecommerce solutions, Salesforce Commerce Cloud provides a multi-tenant cloud platform that powers commerce across all channels.
Commerce Cloud Ecommerce Solutions Address Retailers’ Biggest Challenges
As the industry’s most agile and scalable ecommerce platform, the Salesforce Commerce Cloud enables retailers to deploy innovative ecommerce solutions for omni-channel commerce. Commerce Cloud is built with a highly scalable architecture designed to support very large and growing volumes of digital commerce, providing the speed and agility retailers need to quickly launch new sites, develop new brands, integrate new technologies and digitize their stores faster.
With the Salesforce Commerce Cloud, retailers can deploy ecommerce solutions that empower them to:
- Connect with the modern shopper anytime, anywhere. By combining the flexibility of the cloud with a rich set of advanced capabilities, Commerce Cloud Digital gives you the power to deliver unique online shopping experiences that exceed customer expectations and crush sales targets—and all in record time.
- Connect customers to products. With Commerce Cloud Order Management, retailers are fully integrated across all Commerce Cloud products. This powerful add-on acts as the central nervous system for all order information. Gain full visibility into the order lifecycle and give your customer the choice to receive products when, where, and how they want.
- Create intelligent 1 to 1 shopping experiences with easy-to-use AI. With Commerce Cloud Einstein, retailers can leverage machine learning that is embedded into the very fabric of the platform, enabling powerful AI capabilities that drive delightful, personalized shopping experiences across digital, store, and mobile channels.
The Power of Commerce Cloud’s Ecommerce Solutions
Our top-rated cloud commerce platform is backed by extensive industry experience and a powerful product strategy built on three fundamental differentiators: faster innovation, predictive intelligence, and unified commerce. Brands using Commerce Cloud move to market faster, engage significantly more customers, and deliver seamless shopping experiences across all channels—digital, mobile, social, and store.
- Commerce Cloud is currently powering more than 2000 websites in 50+ countries
- Commerce Cloud brands grow 2x faster than the industry rate
- Commerce Cloud brands enjoy 40-60% higher conversion rates than with legacy platforms
- Over $16 billion worth of merchandise is sold online annually through Commerce Cloud
- Commerce Cloud is recognized as market leader by both Gartner and Forrester
- Commerce Cloud is the only vendor that Forrester recognized as leader in both Digital Commerce and POS
To learn why Salesforce Commerce Cloud is named a Leader in The Forrester Wave™: B2C Commerce Suites, Q1 2017, download the report.