Gigya’s Connected Consumer Management Suite enables the world’s largest brands, including Pepsi, Verizon and ABC to understand and connect more closely with today’s mobile and socially connected consumers. Our technology helps businesses access, consolidate and manage permission-based identity and behavior data, while providing deep customer insights that turn data into action.

Through products like Social Login, Registration-as-a-Service, Social Plugins and Gamification, Gigya provides clients with the rich data, intelligence, and tools needed to reach consumers with the right messages, on the right platforms at the right time. Gigya drives user acquisition and engagement for 700 enterprises and reaches 1.5 billion unique users per month, ensuring that today’s businesses stay relevant in the age of the connected consumer.

Integration Overview

Gigya - Consumer Identity ManagementGigya’s Consumer Identity Management platform helps businesses identify consumers across any device, achieve a single customer view by collecting and consolidating profile and activity data, and tap into first-party data to reach customers with more personalized marketing messaging.

Our cartridge allows you to easily integrate Gigya's Consumer Identity Management platform throughout your Salesforce Commerce Cloud site. The cartridge integrates Gigya's User Management into your Commerce Cloud store, as well as a wide range of Social Plugins and Gamification. User interfaces are fully configurable, require little time to install and can be controlled from the Commerce Cloud Business Manager.

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Integration Features

Add the following features to your Commerce Cloud powered website:

Consumer Identity Management :
• Social Login - Turn unknown visitors into known customers by allow users to quickly sign up to your Commerce Cloud website using a preferred social network account. Choose from over 30 social networks and identity providers.
• Registration-as-a-Service (RaaS) - Build, deploy and manage registration forms and profile management flows across your Commerce Cloud website. For additional information and implementation options see Using RaaS with Commerce Cloud guide.

Social Plugins:
The Gigya Cartridge comes with a series of plugins that integrate your site with users' social networks and create a compelling and fulfilling user experience. These plugins have a fully configurable user interface design that can be controlled from the Commerce Cloud Business Manager
• Rating & Reviews - Give your customers an easy way to provide feedback on products across your website and share that feedback with friends in their social networks.
• Gamification - Motivate your users to take valuable actions by offering rewards such as higher status, special offers, badges, points and more.
• Share - Allow your site visitors to easily share your products with their social network friends.
• Comments - Enable your site visitors to post comments and have discussions about products on your website.
• Activity Feed - Provide your site visitors with visibility into the real-time activity that is happening on your website.
• Reactions - Make it easy for users to react to content in your site with the click of a button. Reactions can also easily be shared to social networks.


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