Signifyd was founded to make fraud-free e-commerce available to every business. Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and unnecessary operational costs due to tedious, manual, transaction investigation. As the world’s largest provider of Guaranteed Fraud Protection, Signifyd provides a 100 percent financial guarantee against fraud and chargebacks on every approved order. Signifyd stands by its approvals by using real-time, machine-learning, fueled by a variety of data sets, to vet orders. This effectively shifts the liability for fraud away from e-commerce merchants, allowing them to increase sales and open new markets while reducing risk.

Signifyd is trusted by multiple Fortune 1000 and Internet Retailer 500 companies. The company was listed on the Forbes FinTech 50 and honored with Finance Monthly’s Fraud Innovation Firm of the Year 2017, Red Herring’s Top 100 Most Innovative Private Technology Companies and a Best in Biz Company of the Year Gold Medal. Signifyd is headquartered in San Jose, CA.

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Integration Overview

Signifyd’s plugin enables merchant on Salesforce Commerce Cloud to integrate with Signifyd quickly, automating fraud prevention and protecting them in case of chargebacks.

When a customer places an order with your Commerce Cloud store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

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Integration Features

  • Automatically send orders to Signifyd for chargeback protection - When a customer places an order with your Commerce Cloud store, Signifyd automatically reviews the order and tells you whether to ship it or not. 
  • Export Signifyd's Guarantee decision to your order management system - Automate your order fulfillment process using Signifyd's guarantee decision by exporting Signifyd's Guarantee decision and case details to your order management system. 
  • Quickly Access the Signifyd Case From the Commerce Cloud Order Page - Get quick access to the Signifyd case, score, and guarantee status directly from Commerce Cloud. Each order is linked to the Signifyd case enabling quick access to view our fraud analysis, request a re-review, or submit for reimbursement.

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