Why Commerce Cloud Store Is Worth the Investment

Helping your CIO understand the benefits of a unified mobile-first store solution

Even the strongest retail brands must modernize the in-store shopping experience to meet the demands of today’s consumer, and adopting a state-of-the-art POS & store operations solution is critical. You may be ready for the change, but is your CIO?

This article describes the many benefits of Commerce Cloud Store, including the value of a single, customizable cloud-based solution that provides true omni-channel experiences, eliminates redundancies, ensures security and compliance, and arms sales associates with powerful AI-based selling tools. 

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With Commerce Cloud, there’s no need to invest in expensive tech support staff for siloed datacenters that don't talk to each other. In the store of the future, clunky equipment like inventory scanners, back-office and enterprise-wide servers that receive and provide additional data to on-site servers, are replaced with cloud-based, real-time data delivered with minimal hardware. Seamless, automatic upgrades occur behind the scenes multiple times a year, so there’s no risk of your solution becoming outdated or needing costly ongoing maintenance. 

With Commerce Cloud Store, customer data, store inventory, and online warehouse and delivery systems all function together to create a seamless shopping experience across channels. Salesforce Commerce Cloud delivers a single, comprehensive view of your entire enterprise. There’s no need to work on integrations; all data lives on a single system, and is constantly updated in real-time.

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